Unlimited Plans

Melon Mobile will need to get a credit or debit card linked to your account. Any transactions you make on the App including recurring monthly plans or top-ups will be securely charged to that credit card.

You can, but your new plan will only take effect at the end of your billing period. If you need anything during that period, you can top your plan up to get you through.

No. You only get one chance at a free trial.

Every person will get to a free 5GB Unlimited Calls and Text Plan for 14 days. When the trial ends, you will automatically be placed on a paid 5GB Unlimited Calls and Text Plan . You can adjust your plan or cancel it when the free trial ends.

Melon Mobile has done extensive testing on this, and they love a Melon Mojito. Made with fresh watermelon and mint, light rum, lime juice and a splash of fizzy club soda, it’s perfect on a warm summer’s day, a family braai or when you’re just chilling by the pool.

Melon is a digital MVNO (mobile virtual network operator). They run off the MTN infrastructure and network which means they do everything they can, they just don’t have the buildings and towers. They’re virtual, truly digital, and they like it that way.

Melon likes to think they’re different from everyone else. Firstly, they’re fully digital so everything happens on their App or Website. Secondly, they have really looked at the things you don’t enjoy about mobile, like 24-month contracts, no control over your plan, frustrating call centres and so much more. They then built their offering to break those.

That’s the easy part. Simply download the Melon Mobile App, sign in, Build Your Plan, choose a plan, or even get a Free Trial. You can also order your Melon SIM to be delivered (Melon is working on other ways to get your SIM to you), activate it, and then you’re officially a Melon. Welcome!

Yes, every customer gets to try Melon for 14 days, on an Unlimited 5GB plan, for free. If you run out of Data during the trial period, you will have to top up. When the trial ends you will automatically be placed on a paid Unlimited 5GB plan.

That’s the easy part. You can simply sign up on the Melon Mobile website, choose a physical SIM which Melon will deliver to you, or you can download an eSIM and use that. You’ll automatically receive your free trial and then activate your SIM, Self-RICA and manage your account on the Melon Mobile App.​

Sometimes this does happen but don’t worry, Melon Mobile is here to help. You can restart your phone (typical IT response) and you’ll need to check your APN settings. They’re different for Apple and Android, find out how to set them up. If you’re still having problems, chat with one of smart Melons.