Shop It New ZA (Pty) Ltd | https://shopitnew.com | Last updated: 12 October 2026
1. Introduction
These Payment Terms and Conditions (“Payment Terms”) apply to every purchase made on https://shopitnew.com (the “Website”) from Shop It New ZA (Pty) Ltd (“Shop It New”, “we”, “us” or “our”). By placing an order, you confirm that you have read, understood and agreed to these Payment Terms. They must be read together with our Website Terms of Use, Delivery Policy, Returns and Refund Policy and Privacy Policy.
These Payment Terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act 68 of 2008 (“CPA”), the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) and the Protection of Personal Information Act 4 of 2013 (“POPIA”).
2. Prices and Currency
- All prices on the Website are displayed in South African Rand (ZAR).
- Delivery fees, where applicable, are shown separately at checkout before you confirm payment.
- We make every effort to ensure prices are accurate. If a pricing error is discovered after you place an order, we will notify you and you may choose to confirm the order at the correct price or cancel it for a full refund.
- Prices may change at any time, but any change will not affect an order that has already been confirmed and paid for.
3. Accepted Payment Methods
We accept the following payment methods:
- Electronic Funds Transfer (EFT) directly into our FNB account.
4.1 How your card details are handled
Your card details are entered on the secure iKhokha payment page and are transmitted directly to iKhokha. We do not see, store or have access to your full card number, expiry date or CVV. Your use of the payment gateway is also subject to iKhokha’s own terms and privacy policy.
4.2 Authorisation and order processing
- Your payment is subject to authorisation by your card-issuing bank. We are not responsible if your bank declines or delays authorisation.
- We will process your order once the funds from iKhokha have cleared and reflect in our bank account.
- Payments from iKhokha settle into our registered bank account, usually within 1 to 3 business days.
- Where your payment has been authorised by iKhokha, you will receive an order confirmation. Please note that this does not mean funds have settled with us. If settlement is delayed, we will keep you informed about the status of your order.
5. EFT Payments
5.1 Banking details
If you select EFT at checkout, please make your payment directly into the following account:
- Bank: FNB
- Account Holder: Shop It New ZA (Pty) Ltd
- Account Number: 63230179532
- Account Type: Business Cheque
- Branch: Global
- Branch Code: 250655
- SWIFT Address: FIRNZAJJ
Please verify that the account details match those shown on our Website and in your order confirmation email before making payment. We will never ask you to change our banking details by phone, e-mail, WhatsApp or SMS. If you receive such a request, do not pay and contact us immediately.
5.2 Payment reference
Please use your Order ID or order number as the payment reference. Without a correct reference, we may not be able to match your payment to your order, which may delay processing.
5.3 Proof of payment
Please email your proof of payment, quoting your Order ID, to admin@shopitnew.co.za to help us match your payment faster.
5.4 Processing and shipping
Your order will not be processed or shipped until the funds have cleared in our bank account. Depending on your bank and the type of transfer used, EFT payments can take 1 to 3 business days to reflect.
5.5 Unpaid orders
Orders placed using EFT are reserved for 24 hours. If payment has not cleared within that period, we may cancel the order and release the stock. If you pay after cancellation, we will either reinstate the order (if stock is still available) or refund your payment in full.
5.6 Bank charges
You are responsible for any bank fees charged by your own bank for making the EFT. The full order amount must reach our account. If a short payment is received, we will contact you to settle the balance before processing your order.
5.7 International payments
If you pay from outside South Africa, you are responsible for all international transfer fees, intermediary bank charges and exchange rate differences, and the full ZAR order amount must be received by us.
6. When an Order Is Confirmed
An order is only accepted and a contract of sale concluded once we have received cleared funds and have sent you an order confirmation. We reserve the right to decline or cancel any order, for example due to stock unavailability, pricing errors, suspected fraud or inability to verify payment. If we cancel an order after payment, you will receive a full refund.
7. Refunds
- Refunds are issued in accordance with our Returns and Refund Policy
8. Privacy of Payment Information
We collect and process only the personal information that is needed to complete your purchase, such as your name, contact details, delivery address and order and payment status, in accordance with POPIA and our Privacy Policy.
9. Changes to These Payment Terms
We may update these Payment Terms from time to time. The version published on the Website at the time you place your order applies to that order. We encourage you to review this page regularly.
10. Contact Us
If you have any questions about payments or your order, please contact us:
- Company: Shop It New ZA (Pty) Ltd
- Website: https://shopitnew.com
- Email: admin@shopitnew.co.za
- Telephone: +27 (0) 68 631 5532